I used their service once and was impressed! The extra detailing was something I didn’t expect for the price I paid. I felt it was fair.
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I’ve been a regular at Little Tokyo, and while the prices are a bit higher than average, their customer service is fantastic, which makes a difference.
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I just got a wash for a special price, but honestly, I wouldn’t pay full price. It feels kind of steep compared to others.
Totally get that! The ‘specials’ can sometimes feel misleading when regular prices are so high. Anyone know if they plan to lower prices?
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Sometimes it’s about the experience. If I get a great wash and great service, I’m okay paying a bit extra. Just depends on personal preference.
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Exactly! But if the service doesn’t match the price, that’s when I start questioning things. Has anyone had a bad experience?
Well, I can say I had one subpar experience where I felt rushed. I voiced my concerns, but didn’t get much response. That was disappointing.
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That’s good to know! Quality service is hard to find. What do you think about their loyalty program?
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A rushed service? Sounds like they need to work on their flow! I feel that could deter a lot of repeat customers if not handled well.
I’ve been a regular at Little Tokyo Car Wash for over a year. The staff is incredibly friendly and always greets me with a smile. Highly recommend it!
I completely agree! They really make you feel valued as a customer. Plus, the car wash is usually quick and efficient.
From my experience, the busiest times are on weekends. If you go early in the morning, you should be fine. The team works quickly to get through the cars!
I have to mention that the level of efficiency is commendable! Even during peak hours, they manage to keep the line moving. Definitely a plus!
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True! And the staff seems really coordinated, which helps a lot.
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Has anyone had an issue with their service? I’m curious about consistency in quality, especially if it gets busy!
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I haven’t faced any major issues, but I did notice a slight difference last time when they were super busy. Still, no major complaints!
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I’m with you on that! A reliable service is a must for me, and I’ve generally found them to be solid.
I went yesterday and was impressed; the staff was friendly, efficient, and they even offered me a complimentary air freshener!
They do have one! After your fifth wash, you get a free one. Great incentive for loyal customers.
Nice! I’ll have to keep that in mind. It sounds like they genuinely care about their customers.