Is Fitment Industries Legit? Looking for Real Customer Experiences

Parts and Accessories
1

Introduction

I’ve been eyeing some new wheels for my car and came across Fitment Industries. However, before I make a purchase, I want to ensure that they are a legitimate company. Has anyone had any experiences with them?

Product Quality

I’ve read some mixed reviews online about the quality of the products they offer. While some customers rave about the wheels they received, others have had issues. Can anyone share their thoughts on the product quality? Were the wheels as good as advertised?

Customer Service

Another factor that’s crucial in making any online purchase is customer service. I’ve seen complaints regarding delays in shipping and unhelpful responses from the support team. For those who’ve dealt with them, how would you rate their customer service? Were they responsive and helpful in resolving issues?

Overall Satisfaction

Lastly, I want to gauge the overall satisfaction level among customers. Would you recommend Fitment Industries? Did you feel like it was worth the money spent, or would you suggest looking elsewhere?

Conclusion

I appreciate any feedback you can provide. I’m just trying to make an informed decision before I commit to purchasing wheels from them. Thanks in advance for your insights!

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I ordered a set of wheels from Fitment Industries last month and I have to say, I’m impressed! The quality is top-notch and they arrived on time.

3

My experience was decent. I got my parts quickly, but the customer service was a bit lackluster when I had questions about installation.

4

That’s great to hear! I’ve been hesitant to order because I’m concerned about fitment issues.

2 Likes
5

That’s a bummer. I hope they improve that because their product range is fantastic!

6

Yes, I had to return a wrong fitment once and it was a hassle. They took ages to process the return, but I eventually got a refund.

6 Likes
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I’ve always gotten great service. It’s really about the specific issue you face; some people have better luck than others.

8

True! I had a minor issue with my order, but they sorted it out quickly. Overall, I’m happy.

9

For me, the excitement of unboxing my new rims was amazing! They looked even better than on the website. Totally legit!

10

Haha, I think I need to join your excitement club! Unboxing is half the fun! Were they easy to install?

11

Installation was straightforward! Just a typical wheel swap, nothing fancy. Thanks for asking!

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What about the pricing? Are their products worth the cost compared to other retailers?

4 Likes
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I find their pricing to be very competitive, especially for the quality you receive. It’s definitely worth it in my opinion.

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I wonder how they handle warranty claims. Anyone had issues with defective products?

1 Like
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I had a warranty issue once and they handled it really smoothly. Just follow their process and you should be fine!

5 Likes
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Overall, I’m convinced. I’ll give Fitment Industries a try. Thanks for sharing your experiences, everyone!

17

I’ve purchased from Fitment Industries several times, and I’ve been impressed with their range of wheels and suspension kits. The quality seems solid, and they often have detailed product descriptions.

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I bought some tire packages last month. The delivery was prompt, and the product matched the description perfectly. Definitely worth checking out if you’re considering it.

7 Likes
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Glad to hear that, lloydgary! What brands did you go with? I’ve been stuck between a few options.

20

I went with Falken and I’m really pleased. They have a good reputation for performance and durability. It’s been smooth sailing since installation!

4 Likes